Send notifications, carry on transactions, and engage in interactive communication with users and customers around the globe. WhatsApp has 1.5 billion users throughout the world with the count increasing with each passing day.
WhatsApp Business is an app developed for business enterprises to stay in touch with customers and expand the customer base by venturing into untapped markets. Brand loyalty, customer retention, and higher Return on Investment are some of the benefits of using the app.
Enterprises will need to use an interface to connect to the app to send and receive messages from a web portal instead of a mobile phone. Many companies provide the API integration services to enterprises and facilitate in gaining early access with the app. The platform provided by the companies is usually based on the cloud to make it easier to access it from any location. The WhatsApp cloud provider services include an interactive dashboard that maintains a record of every message sent, delivered, rejected, received delivery reports, active conversations, and live complaints, etc.
Apart from the dashboard, the companies offer round the clock technical support to ensure the platform is running without any glitches.
Providing code for pre-approved templates,
Video tutorials on how to use the platform,
Creating and using chatbots to send automated messages,
Automatic re-routing of messages to valid phone numbers,
Automated template conversion,
Role-based access control,
Data security using two-factor authentication,
Connect with more than 30 communication channels using the same API, etc.
Are some of the services provided by the companies. The cloud managing expertise of these companies makes it easier for enterprises to keep track of messages, orders, and other data. Reliability, scalability, and deployment of cloud services are a part of the process. The services can be used by an enterprise of any size and volume.
Using the WhatsApp cloud provider services, enterprises can-